Privacy Policy 

Sparkman Nutrition- Website Privacy Policy 
Effective DAte: october 22,2026

Sparkman Nutrition LLC ("Sparkman Nutrition," "we," "us") respects your privacy. This policy explains what personal information we collect through sparkmannutrition.com and our text-message program, how we use it, and who we share it with. It applies to our website, our contact and waitlist forms, and the texts, emails, and calls we exchange with people who reach out to us.

If you become a patient, your health information is also protected by our separate Notice of Privacy Practices, which we provide when you schedule. That notice covers your medical and billing records. This policy covers the information collected through our website and our communications with you.

What personal information we collect
When you contact us or request an appointment through our website, we may collect:

• Your name, and the patient's name and a parent or legal guardian's name if the patient is a minor
• Your phone number and/or email address
• Your insurance provider, or that you are interested in self-pay or sliding-scale pricing
• If you choose to tell us: the general reason you are reaching out, whether you would like to be seen in person or by telehealth, and who the appointment is for (for example, yourself or your child)
• Any other information you choose to include in your message 

If you join a waitlist for one of our dietitians, we collect your name, phone number, email address, and the days that work best for you.

When you schedule or manage appointments through our online booking portal, the portal collects the details needed to book your visit. When you visit our website, we also automatically collect basic technical information such as your IP address, browser and device type, the pages you view, and how you arrived at our site. See "Cookies and analytics" below.

Please do not include detailed medical information in our website forms, in chat, or in text messages.
We will collect that through our secure patient intake instead.

How we use your information
We use the information we collect to:

• Respond to your questions and requests
• Match you with the right dietitian and schedule your appointment
• Contact you when an opening becomes available, if you join a waitlist
• Verify insurance information and explain coverage options
• Send appointment reminders, scheduling and account messages, and billing notices by email, phone, or text (see "Text messaging"     below)
• Invite you to share feedback or a review of your experience, if you have agreed to receive those messages
• Send newsletters and practice updates by email, if you sign up
• Improve our website and understand which of our pages and ads are helpful
• Meet our legal and professional obligations 

We do not sell your personal information.

Who we share your information with 
We share personal information only as needed to run our practice:

• Service providers that work on our behalf, such as our online booking and telehealth platform, our website host, our email, text-message, and phone-system providers, and our billing and insurance-claims processors. They may use your information only to provide services to us.
• Your insurance company, when we submit claims or verify benefits for you.
• Legal and safety needs. We may disclose information when the law requires it, or to protect someone's safety.

We do not sell your personal information or share it with third parties for their own marketing.

Text messaging (SMS) 
If you give us your mobile number and agree to receive texts, Sparkman Nutrition may text you about your care and your account, including:

• Replies to your inquiry and scheduling
• Appointment reminders, and check-ins if you are running late to an appointment
• Billing and insurance questions or account notices 

Review requests are separate. If you separately agree, we may also text you a link to leave a review of your experience on Google. We send these only to people who have opted in to them, every review-request text includes STOP opt-out instructions, and you can decline them and still receive the texts listed above. We do not use texts for other marketing or promotions without separate consent.

Consent is optional. Agreeing to receive texts is not required to book or receive care. You can still reach us by phone or email.

Message frequency varies. Message and data rates may apply.

Opt out any time. Reply STOP to any message. You will get one confirmation text, and then no more. Reply HELP for help, or call 512-257-0898.
Please keep texts general. Do not send detailed medical information by text. Texting is not a secure way to share health information. We will not include health details in the texts we send you.

SMS consent is not shared with third parties or affiliates. No mobile information, including phone numbers and text-message opt-in or consent, will be shared with third parties or affiliates for marketing or promotional purposes.

Chat and email communications 

Chat. We may add a chat feature to our website. If we do, the messages you type, along with basic technical information such as your device and the pages you viewed, will be collected so we can respond. Please do not share detailed medical information in chat.

Email. If you sign up for our newsletter or other email updates, we will use your email address to send them. We do not add you to marketing emails without your consent. You can unsubscribe at any time using the link in any email or by contacting us.
If we add new tools that collect personal information, we will update this policy.

Cookies and analytics
Our website uses cookies and similar tools, including Google Tag Manager, Google Ads, Google analytics tools, and Microsoft Clarity, to understand how visitors use the site and to measure whether our ads are working. Clarity records how visitors interact with our pages, such as clicks, scrolling, and mouse movement, and shows us this as anonymized session replays and heatmaps. Clarity is configured to mask information typed into our forms. These tools may collect your IP address, device information, and pages visited. You can control cookies in your browser settings, and you can opt out of Google's ad personalization at 
adssettings.google.com. You can learn more about how Microsoft handles this data at privacy.microsoft.com.

How we protect your information
We use reasonable administrative and technical safeguards to protect the information you give us. No website, chat, email, or text message is completely secure, which is another reason to keep detailed health information out of our website forms and out of texts. Health information we collect once you are a patient is protected under HIPAA and described in our Notice of Privacy Practices.

Your choices
You may ask us to access, correct, or delete the information you sent through our website, subject to the records we are legally required to keep. You can opt out of texts at any time by replying STOP, and out of emails by using the unsubscribe link or contacting us. To make a request, contact us using the details below.

Children's privacy
Our website is intended for adults. We do not knowingly collect information directly from children. When a parent or guardian contacts us about a child, we collect the child's information from the parent or guardian.

Changes to this policy
We may update this policy from time to time. The effective date at the top shows when it was last changed.

Contact us
Sparkman Nutrition LLC 
7701 N Lamar Blvd, Suite 402, Austin, Texas 78752 
Phone: 512-257-0898 
Email: info@SparkmanNutrition.com